Last updated: October 2026
Coral Gables Plumbing ("we", "our", "us") respects your privacy. This policy explains what information we collect when you visit our website or contact us for service, how we use it, and the choices you have.
Information we collect
- Contact details you give us: your name, phone number, and a description of your plumbing issue when you call, text, or send a service request.
- Service address: the property address where work is performed, along with job notes and photos taken on site.
- Basic website data: standard, anonymous information such as pages visited and general browser type, used only to improve the site.
How we use your information
- To contact you about your service request and schedule appointments.
- To dispatch technicians and provide the plumbing services you request.
- To prepare quotes, invoices, and warranty records.
- To follow up on completed work when appropriate.
We do not sell or rent your personal information to anyone.
Sharing your information
We share information only as needed to serve you: with the technicians assigned to your job, and with payment processors when you pay for service. We may also disclose information if required by law or to protect our legal rights.
Text messages and calls
When you call or text (786) 378-8776, we may keep a record of the communication for scheduling and quality purposes. Standard message and call rates from your carrier may apply.
Data retention and security
We keep service records only as long as needed for business, warranty, tax, and legal purposes. We use reasonable safeguards to protect the information we hold, but no method of transmission or storage is completely secure.
Your choices
- Ask us what information we have about you, or request corrections or deletion.
- Opt out of non-essential follow-up messages at any time by telling us to stop.
Children's privacy
Our services are directed to homeowners and businesses. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The latest version is always posted on this page.
Contact us about privacy
Questions? Call (786) 378-8776 — we answer open 24 hours, 7 days a week.